🔄 Vapor9DXB – Return Policy

At Vapor9DXB, we are committed to ensuring the highest level of customer satisfaction. If for any reason you wish to return a purchased product, the following conditions apply:

✅ Eligible Reasons for Return:

• The product arrives damaged or broken.

• You received the wrong product, size, or variant.

• The product is not as described in the advertisement.

• Change of mind within the specified return period (applicable to selected products).

🕒 Return Timeframe:

• Return requests must be made within 7 days of receiving the product.

• Certain categories (e.g., electronics, apparel) may have a different return period.

📦 Return Conditions:

• The product must be unused, intact, and in its original packaging.

• All invoices, tags, and accessories must be included.

• Customized or personalized products are non-returnable.

• For electronic products, opened seals are not eligible for return.

💸 Refund Policy:

• Refunds will be processed within 7–10 business days after verifying the returned product.

• Refunds will be made via the original payment method (Bank transfer, credit/debit card, or digital wallets).

• Delivery charges are non-refundable unless the issue is caused by Vapor9DXB’s fault.

📞 Contact Us:

For any questions related to returns, please contact our customer care team:

• Phone/WhatsApp: +971507626724

• Email: support@vapor9dxb.com

• Messenger/Live Chat: 24/7 support available